Cancellation Policy:
At GiftsClub.in, we strive to ensure your satisfaction with every purchase. However, if you wish to cancel your order, please read our cancellation policy carefully:
- Cancellation Period:
- Orders can be canceled within 24 hours of placing the order without any cancellation charges.
- After 24 hours, cancellation requests may be considered, but they are subject to approval and may incur cancellation charges.
- Cancellation Charges:
- If an order is canceled within 24 hours of placing it, no cancellation charges will apply.
- For cancellations requested after 24 hours, cancellation charges may apply, which will be determined based on the processing stage of the order and any customization or production work already initiated.
- Shipping Charges:
- In case of order cancellation, shipping charges will be levied from both sides, outward and inward, by the customer.
- Outward shipping charges refer to the shipping cost incurred by GiftsClub.in to dispatch the order to the customer.
- Inward shipping charges refer to the shipping cost incurred by GiftsClub.in to receive the returned order from the customer.
- Refund Process:
- Upon approval of the cancellation request and deduction of applicable cancellation and shipping charges, refunds will be processed within a reasonable timeframe.
- Refunds will be issued using the original payment method used for the purchase.
- Customized Products:
- Please note that customized or personalized products may not be eligible for cancellation once the customization process has begun.
- If customization work has already commenced, cancellation charges may apply, and refunds may be subject to deductions for the customization work already completed.
- Contact Us:
- If you wish to cancel your order or have any questions regarding our cancellation policy, please contact our customer service team.
- Our customer service representatives will assist you in the cancellation process and provide further guidance as needed.
By placing an order on GiftsClub.in, you acknowledge that you have read, understood, and agreed to abide by our cancellation policy. GiftsClub.in reserves the right to modify or update this policy at any time without prior notice.