INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, in most cases you should receive the same product that you see in the picture. The product image is usually provided by the seller or the manufacturer and is intended to give an accurate representation of the product. However, there may be slight variations in color, texture, or other characteristics due to factors such as lighting, display settings, and manufacturing processes. It’s also possible that the product may undergo minor changes or improvements over time. Overall, you can expect to receive a product that is very similar to the one you see in the picture, but it may not be exactly identical.

Where can I view my sales receipt?

Typically, after completing a purchase and delivery, you should receive a sales receipt via email. The exact location of the email may depend on the platform or retailer that you used for the purchase.

To locate your sales receipt, try searching your email inbox for keywords related to the purchase, such as the retailer’s name, the product name, or the date of the purchase. If you still can’t find the receipt, check your email’s spam or junk folder, as sometimes legitimate emails can be filtered there by mistake.

If you are still having trouble locating your sales receipt, you can contact the retailer’s customer service team for assistance. They may be able to resend the receipt to you or provide you with a copy.

How can I return an item?

If you need to return an item, the first step would be to check the return policy of the company you purchased the item from. If they only accept returns for manufacturing defects, you should review the item you received to determine whether it has such a defect.

If you find a manufacturing defect, contact the company’s customer service department to inform them of the issue and request a return. They may ask for additional information or evidence of the defect, such as photographs or a description of the problem.

If you do not find a manufacturing defect but still wish to return the item, you will likely need to ship it back to the company. You should review the company’s return policy for instructions on how to do this, including any specific shipping methods or requirements.

Before returning the item, be sure to carefully package it to prevent any damage during shipping. You may also want to consider purchasing insurance or tracking for the shipment, depending on the value of the item.

Overall, the key is to carefully review the company’s return policy and follow their instructions to ensure a smooth return process.

Will you restock items indicated as “out of stock?”

Yes, we do restock item on monthly basis. If you want any query regarding out of stock items please what’s app us.

From where do you dispatch products?

We dispatch products from Delhi.

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